Your questions. Our answers.

Connect the hoodie's USB port to a suitable power bank and switch on the heating function using the button on the hoodie. Use the same button to toggle between three heat levels. This allows you to adjust the warmth to your preferred level of comfort.

Five integrated heating zones distribute warmth across the front and back of the hoodie. The heating elements remain hidden within the fabric—on the outside, your look stays relaxed and suitable for everyday wear.

Up to six hours are possible. The actual runtime depends on the capacity of your power bank, the selected heat setting, and the ambient temperature. Using a lower setting usually makes the battery charge last longer.

The hoodie is supplied without a power bank. You will need a suitable power bank for the heating function. You can order one separately as an optional accessory. Please note the connection and power specifications in the user manual.

Yes. Without the heating function turned on, you wear it like a normal hoodie. Soft material, a hood, and a kangaroo pocket make it a comfortable companion even without the extra warmth.

Yes. Disconnect the power bank completely from the hoodie before washing and be sure to follow the care label and the enclosed instructions. Do not reconnect the hoodie until it is completely dry.

We deliver to Austria and Switzerland. The delivery time is 3–5 days.

Delivery time to Austria and Switzerland is 3–5 days. As soon as your order has been dispatched, you will receive your shipping confirmation.

For deliveries to Austria and Switzerland, shipping costs €3.99 for orders under €99. Shipping is free for orders of €99 or more.

You can pay with Klarna, credit card, PayPal, Apple Pay, Google Pay, or TWINT. The payment methods available for your order will be displayed at checkout.